FAQs

Frequently Asked Questions (FAQs)

Last Updated: July 2025

Whether you’re a first-time buyer or a returning wholesale client, this page covers our most common questions β€” from THCA legality to shipping, payments, compliance, and refunds.

βš–οΈ THCA & Cannabis Legal Questions

❓ Is THCA flower legal in the UK?

πŸ”΄ No. Under the Misuse of Drugs Act 1971, THCA is treated as a controlled substance if it can be decarboxylated into psychoactive THC, which includes most flower formats.

We sell THCA flower as novelty, industrial, or collector products only β€” and label it not for human consumption.

πŸ”— Learn more at our Legality Disclaimer

❓ What makes a THCA product legal for sale?

  • THC (Ξ”9) must be below 0.2%
  • Product must not be sold for ingestion or smoking
  • Must be backed by a COA and labeled for industrial use

❓ Can I smoke THCA flower from Bulk Weed UK?

Absolutely not. Smoking, vaping, ingesting, or medically using any of our products is a direct violation of our Product Use Disclaimer and UK law.

πŸ“¦ Ordering, Shipping & Fulfilment

❓ Where do you ship to?

We ship to:

  • United Kingdom (including Northern Ireland)
  • Canada
  • Friendly EU countries like Germany, Netherlands, Austria, Czech Republic
  • Wholesale exports may be arranged for other regions on request

πŸ”— View our Shipping Policy

❓ How quickly do you ship orders?

  • UK orders: 1–2 working days
  • EU/Canada orders: 2–7 working days (courier-dependent)

All orders include tracking and discreet packaging.

❓ Can I track my order?

Yes β€” use your tracking link or go to our Track Your Order page.

❓ What if my package is seized by customs?

We are not responsible for customs seizure outside the UK. It is your duty to verify legality in your country.

πŸ”— See Liability Disclaimer

πŸ’³ Payments, Refunds & Returns

❓ How can I pay?

We accept:

  • Bank transfer (UK only)
  • Crypto (Bitcoin, USDT, others)
  • Invoice billing for approved wholesale buyers

πŸ”— Full details at Payment & Billing Policy

❓ Can I get a refund if I change my mind?

No. Due to the nature of our products, we do not offer change-of-mind refunds. Refunds are only granted if:

  • Products are defective
  • Packaging is breached
  • Items arrive damaged (with proof)

πŸ”— Read our Returns & Refunds Policy

❓ Do you refund international packages stopped at the border?

No β€” international buyers assume the legal and customs risk for their own jurisdiction.

🧾 Lab Testing & Documentation

❓ Are your products lab-tested?

Yes. Every batch includes a third-party Certificate of Analysis (COA) covering cannabinoid content, THC percentage, and safety standards.

πŸ”— Review our Lab Testing Policy

❓ Can I request a COA before ordering?

Yes. Contact compliance@bulkweed.co.uk with the product or strain you’re considering.

❓ Do your COAs show Ξ”9-THC content?

Yes. All COAs display:

  • THCA %
  • Ξ”9-THC %
  • Total THC potential
  • Other minor cannabinoids

🀝 Wholesale & Business Accounts

❓ Who can buy from Bulk Weed UK?

We only sell to:

  • Businesses
  • Resellers
  • Licensed retailers
  • Industrial buyers
  • Private label partners

πŸ”— Terms available in our Wholesale Buyer Agreement

❓ What are your minimum order quantities (MOQs)?

  • THCA Flower: 100g per strain
  • Extracts: 50g per type
  • Prepacks: 25 units per SKU
  • Mixed baskets: Β£500 minimum value

❓ Can I create a white-label or private-label cannabis brand?

Yes β€” contact brands@bulkweed.co.uk to inquire about private labeling, pre-roll fulfillment, or strain customization.

❓ Do you offer affiliate programs?

Yes β€” resellers, content creators, and educators can apply to our Affiliate Program to earn commission on referred wholesale leads.

πŸ” Trust, Safety & Compliance

❓ Are your products safe to handle?

Yes. All products are:

  • Packaged in tamper-evident, sealed, smell-proof materials
  • Accompanied by full documentation
  • Delivered in discreet, unbranded parcels

πŸ”— See our Privacy Policy and Cookie Policy

❓ What if I see someone advertising your product for smoking?

Let us know immediately at compliance@bulkweed.co.uk. We do not permit misuse or illegal marketing of our brand.

πŸ”— Still Have Questions?

If we didn’t cover your concern here, contact us directly:

πŸ“§ hello@bulkweed.co.uk
πŸ’¬ Live chat Mon–Fri, 10am–5pm GMT
πŸ”— Contact Us

βœ… Final Word

These FAQs are updated regularly to reflect UK cannabis law, logistics improvements, and new wholesale buyer protocols. Bookmark this page and check back before placing future orders.

Shopping Basket
Scroll to Top